Privacy Policy for diranovirae.com

This Privacy Policy outlines how diranovirae.com collects, uses, and protects your personal data within Australia. Your privacy is important, and we are committed to transparency regarding your information.

Information We Collect

We collect personal data necessary to provide advisory services and enhance your experience.

• Contact details such as your name, phone number, and email address collected through online forms.
• Details about your inquiry, consultation preferences, and any information you choose to submit.
• Technical and usage data including IP address, browser type, and interaction with our website.
• Records of communications and any follow-up correspondence for support or compliance.

How We Use Your Data

Your data helps us deliver and improve our services, always with confidentiality and security in mind.

• To contact you regarding your inquiries and advisory requests as part of our process.
• To personalise and tailor consultation sessions to your specific requirements.
• To monitor usage and website performance for service improvement.
• To comply with Australian legal obligations and maintain secure operations.

Legal Basis for Processing

Our data handling aligns with Australian privacy laws and GDPR standards where applicable.

We process your information based on your consent, performance of a service contract, or legal compliance obligations. No unauthorised third-party access is permitted.

Data Sharing

Your information is not sold and is only shared in limited situations.

• With our internal team, solely for the purpose of responding to your consultation or support requests.
• As required by law or in response to lawful government requests.
• With trusted service providers under strict confidentiality, strictly for operational needs.

Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, misuse, or disclosure. Your data is encrypted where feasible and stored on secure servers compliant with Australian standards.

Your Rights

You may access, correct, or request deletion of your personal information at any time.

• Request access to or a copy of your personal data held by us.
• Request correction or updates to inaccurate or incomplete information.
• Request erasure of data, subject to legal or contractual retention requirements.
• Object to certain processing activities or withdraw consent at any time.

Cookies and Tracking

Our site uses cookies to enhance user experience, manage sessions, and improve performance. See our Cookie Policy for detailed information about cookie usage and controls.

View Cookie Policy View Cookie Policy

Contact Us

For privacy or data-related questions, please contact our appointed privacy officer.

Changes to This Policy

Our Privacy Policy may be updated as needed. All changes are communicated by updating this page so you remain informed.